Cyber Posture

CVE-2025-21516

High

Published: 21 January 2025

Published
21 January 2025
Modified
23 June 2025
KEV Added
Patch
CVSS Score 8.1 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
EPSS Score 0.0028 51.8th percentile
Risk Priority 16 60% EPSS · 20% KEV · 20% CVSS

Description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Security Summary

CVE-2025-21516 is a vulnerability in the Oracle Customer Care product of Oracle E-Business Suite, specifically the Service Requests component. Supported versions affected by this issue range from 12.2.5 to 12.2.13. The vulnerability is easily exploitable and carries a CVSS 3.1 base score of 8.1, with the vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N, highlighting high impacts to confidentiality and integrity. It is associated with CWE-863.

A low-privileged attacker with network access via HTTP can exploit this vulnerability to compromise Oracle Customer Care. Successful attacks enable unauthorized creation, deletion, or modification of critical data or all Oracle Customer Care accessible data, as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data.

The Oracle Critical Patch Update advisory provides details on mitigation, available at https://www.oracle.com/security-alerts/cpujan2025.html.

Details

CWE(s)
CWE-863

Affected Products

oracle
e-business suite
12.2.3 — 12.2.13

References